ABOUT STATS SYSTEMS
Managing your call center statistics and metrics is key to improving your prodictivity, profitability and customer satisfaction. Online Tutorial available and much more....
Stats Systems is a comprehensive tool designed using the Microsoft Excel platform. Custom code programming to provide the ultimate in
Statistics for each Call Center Employee which is cross referenced from Daily, Weekly, Monthly and Annual data to
compare Goals vs real time Stats. This platform can handle it all!
Stats Systems is a simple to use program. The software was written so that Users need not worry about having to create custom code programing or formulas - this is all completed for you. The Tutorial will walk the User through every aspect of the program. This Tutorial will show Users how to navigate the data for each Call Center Employee of which is cross referenced from Daily, Weekly, Monthly and Annual data to compare Goals vs real time Stats. This Tutorial platform is easy to use and navigate so Users can understand every aspect of the software!
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